Privacy Policy
It is clear that privacy is an important issue when using the internet, as it is with any other form of communication. We therefore have a clear policy to demonstrate that we are actively taking steps to protect the privacy of all of our customers. The policy below discloses full details of how we manage your personal information:
How we collect personal information This site does not collect personal information relating to any of its users. The only way we can collect personal information about our users is when they contact us by email, telephone or fax. When contacted, we will only retain sufficient information about you to enable us to carry out any tasks or requests you specify.
Sharing Information It is our intention that we will not sell, share or rent your name, email address, or any other personal details to others. We may however share aggregated demographic information with our partners and advertisers for marketing reasons. This is not linked to any personal information that cannot in any way identify an individual person.
Newsletters and other email We may from time to time send customers messages via email. These messages may take the form of a newsletter, details of special offers, information we feel may be of interest or any other type of message which may be required to aid administration the site. Visitors may at any time choose to no longer receive this information by sending an email to us.
Protecting your email address Once you have supplied us with an email address we will not release it to third parties for any reason unless required to do so by law or acts of court.
Storage Location We are a UK company offering a UK service. We therefore operate our business within the UK and store all information about users on a database located securely on one of our UK based servers.
Cookies This web site may issue cookies to visitors. For information only, a cookie is a small piece of data placed by a website onto the user's computer. It may well be possible to use most of the features within this site without a browser enabled to accept cookies although this is not guaranteed nor recommended.
Links to Other Sites This web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices nor can we guarantee the content of other such sites.
Delivery and Returns
Delivery to UK mainland only.
Standard 14 day returns process applicable on goods that are found to have a fault upon delivery, or within 14 days of receipt of the goods.
Notify of returning goods to: support@businessphones.co.uk
Upon receipt of the product businessphones ltd will inspect to verify the fault. Providing there is a fault on the product and providing the product is complete and in the condition it was when the product was dispatched, a full credit will be raised for the product and the cost of the return to businessphones ltd.
If no fault is found on the product or the product is incomplete/not in the condition that it was dispatched, businessphones ltd will not issue a full credit. In this case businessphones ltd will consider a credit value based upon the current market price of the product (if still in new condition); or if the product is incomplete will offer a price based upon the market price of the product and the market price of replacing the missing parts/components.
Send to:
Businessphones Ltd
The Stables
Wassel Grove Lane
Hagley,Stourbridge
DY9 9JH
Products falling outside of the 14 day return window that have ceased to function are covered by the manufacturer warranty. The product can be sent to businessphones ltd using the same address as above for manufacturer warranty repairs. The standard manufacturer warranty is applied in these cases.
